我国县级城市社区智慧养老服务问题研究——以靖江市J社区为例

Research on Intelligent Elderly Service in County-Level Urban Communities in China—Taking Jingjiang City J Community as an Example

摘要: 在我国人口老龄化愈发严重的背景下，“4-2-1”家庭模式依然是社会上主要的家庭结构，且新一代老年群体的需求逐渐多样化、个性化，对于养老生活质量的要求也越来越高，仅仅依靠传统的家庭养老、机构养老等模式已经无法应对日益严重的“银发浪潮”。而伴随着互联网“智慧+”模式的兴起与发展，社区智慧养老依托互联网、物联网、云数据平台等现代技术，为解决当下现实养老困境，推动养老产业转型升级提供了可能。本文采用定性和定量相结合的方法以县级城市靖江市J社区作为研究对象，以马斯洛需要层次理论、供给与需求理论为理论基础，采用文献研究法、案例分析法和问卷调查法，对J区智慧养老服务发展现状进行系统调查，提炼出该地区当下存在了老年人对智慧养老使用率不高、认知程度不够、社会对智慧养老的宣传力度低、智慧养老服务层次较低、顶层设计不全等问题并给出对策，以期对当地政府和相关部门进一步推动智慧养老发展提供参考。

Abstract: In the context of China’s increasingly serious population aging, the “4-2-1” family model is still the main family structure in society, and the needs of the new generation of elderly people are gradually diversified and personalized, and their requirements for the quality of life in old age are increasingly high. The traditional family retirement and institutional retirement models cannot cope with the increasingly serious “silver hair wave”. Along with the rise and development of the Internet “wisdom+” model, the community wisdom elderly care relies on the Internet, Internet of Things, cloud data platform and other modern technologies, which provides the possibility to solve the current real elderly care dilemma and promote the transformation and upgrading of the elderly care industry. This paper adopts a combination of qualitative and quantitative methods to take J community in Jingjiang city, a county-level city, as the research object. Based on Maslow’s hierarchy of needs theory, supply and demand theory, and using literature research method, case study method and questionnaire survey method, this paper conducts a systematic investigation on the current situation of the development of smart senior care service in J district, and distills that the current situation of the elderly in the area has the problems of low utilization rate of smart senior care, insufficient awareness, and low social awareness of smart senior care. The problems such as low publicity of the society on smart elderly care, low level of smart elderly care service, incomplete top-level design, etc. were extracted and coun-termeasures were given in order to provide reference for local government and relevant departments to further promote the development of smart elderly care.