社区居家老年人网约护理服务需求现状及影响因素研究

Study on the Current Situation and Influencing Factors of Online Nursing Service Demand of Community Home-Based Elderly

摘要: 目的：调查湖北省十堰市社区居家老年人对“网约护理服务”的需求现状及影响。方法：对189名十堰市60岁以上社区居民采用“互联网 + 社区居家老年人网约护理服务”使用意愿调查表进行调查。结果：十堰市社区老年人“互联网 + 网约护理服务”使用意愿总分为(97.09 ± 20.36)分。社区居家老年人的网约护理服务使用意愿得分差异有统计学意义(P < 0.05, P < 0.01)；其中年龄、文化程度、是否患慢性病是社区老年人“互联网 + 网约护理服务”使用意愿的主要影响因素(均P < 0.01)。结论：社区居家老年人对“互联网 + 网约护理服务”使用意愿呈中等偏上水平，根据问卷分析和老年人口医疗支出比列分析，尤其应重点关注文化程度较低、收入较低的慢性病老年人群的使用意愿及体验。

Abstract: Purpose: Internet plus community residents Internet service in Hubei City, Shiyan Province, to investigate the needs and the status of the Internet plus community care service for elderly people. Methods: 200 residents aged 60 and over in Shiyan were investigated by self-made community residents’ questionnaire on willingness to use Internet plus community care service. Results: The community service of the Internet plus community home care network was effective. The total gender Internet plus education level, the medical insurance level, the chronic diseases, the medical expenses on chronic diseases, and the Internet users’ willingness to use the Internet plus nursing service were significantly different (P < 0.05, P < 0.01). Among them, age, education level, chronic diseases, and Internet + community care were 102.881. Whether or not is the main influencing factor of use intention (all P < 0.01). Conclusion: The Internet plus community home care service for elderly residents in Shiyan has a higher level of willingness to use. According to the questionnaire analysis and the medical expenditure of the elderly population, we should pay more attention to the willingness and experience of the elderly with low education level and low income.