建言类型对上级采纳建言的影响研究：感知的建言者尊重的中介作用
The Influence of Voice Behavior Types on the Adoption of Voice Behavior by Superiors: The Mediating Role of Perceived Speaker Respect
摘要: 基于说服理论构建了上级纳谏模型，通过领导与员工的问卷调查，探讨了员工建言类型、感知的建言者尊重、积极幽默水平和上级采纳建言之间的关系。研究采用问卷调查的形式，对获取的数据进行相关统计分析后，研究结果表明：建言类型显著影响上级采纳建言，相较于抑制性建言而言，上级更多采纳促进型建言；感知的建言者尊重在建言类型与上级采纳建言之间起到中介作用，面对不同类型的员工建言，领导者感知的建言者尊重程度越高，其建言采纳的可能性就越高；相对于抑制型建言，领导感知的建言者尊重在促进型建言与采纳建言之间的中介效用更强；积极幽默水平在建言类型与感知的建言者尊重之间起到调节作用，相对于低积极幽默水平，在高积极幽默水平下，面对两种建言类型时，上级感知的建言者尊重程度更高；积极幽默水平调节了感知的建言者尊重在建言类型与采纳建言之间的中介作用，相对于低积极幽默水平，在高积极幽默水平下，感知的建言者尊重起到的中介作用得到增强。
Abstract: Based on the theory of persuasion, a model of superiors’ acceptance of voice is constructed. Through the questionnaire survey of leaders and employees, the relationship between employees’ voice behavior types, perceived speaker respect, positive humor level and superiors’ acceptance of voice behavior is discussed. The research shows that the type of voice behavior significantly affects the adoption of voice behavior by superiors. Compared with inhibitive voice behavior, superiors adopt more accelerative voice behavior. The perceived respect of the speaker plays an intermediary role between the type of voice behavior and the adoption of voice behavior by superiors. Facing different types of employee voice behavior, the higher the perceived respect of the speaker, the higher the possibility of the adoption of voice behavior by the leader. Compared with inhibitive voice behavior, leader-perceived speaker respect has stronger mediating effect between accelerative voice behavior and adopted voice behavior. Positive humor level plays a moderating role between voice behavior types and perceived speaker respect. Compared with low positive humor level, in high positive humor level, perceived speaker respect level is higher when facing two types of voice behavior types. Positive humor level moderates the mediating effect of perceived speaker respect on the relationship between voice behavior type and voice adoption. Compared with low positive humor level, perceived speaker respect plays an enhanced mediating role at high positive humor level.
文章引用：冯紫阳, 邱羚. 建言类型对上级采纳建言的影响研究：感知的建言者尊重的中介作用[J]. 运筹与模糊学, 2023, 13(4): 3954-3962. https://doi.org/10.12677/ORF.2023.134397

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