考虑出租车排队优先级的机场出租车上车点数量优化研究

Research on Optimization of Airport Taxi Pick-Up Points Considering Taxi Queue Priority

摘要: 为了提高机场出租车上车点的服务效率，降低乘客等待时间和平衡出租车的排队等待成本，本文首先根据熵值法，选取指标对进入机场出租车蓄车场的不同等待情形的出租车进行综合评价，得到出租车的优先级排序，然后根据排队理论，在考虑出租车排队优先级条件下，建立具有优先级的M/M/S出租车排队模型，并以郑州机场数据进行数值实验，分析系统的排队队长、等待时间、服务强度等相关性能指标，最后以出租车平均等待成本、上车点使用成本之和为目标函数，建立机场出租车上车点成本优化模型进行对比分析，从而确定最优的上车点数量。

Abstract: In order to improve the service efficiency of airport taxi pick-up points, reduce the waiting time of passengers, and balance the queueing cost of taxis, firstly, based on the entropy method, this paper selects indicators to comprehensively evaluate taxis in different waiting situations entering the air-port taxi storage pool, and obtains the priority ranking of taxis. Then, according to the queueing theory, under the condition of considering the priority of taxi queueing, an M/M/S taxi queueing model with priority is established. Based on the data of Zhengzhou Airport, numerical experiments are carried out to analyze the queue length, waiting time, service occupation rate, and other related system performance measures. Finally, taking the sum of the average waiting cost of taxis and the use cost of pick-up points as the objective function, the cost optimization model of airport taxi pick-up points is established for comparative analysis, and the optimal number of pick-up points is determined.