基于虚拟排队系统的机场分类安检最优通道数量研究

Research on the Optimal Number of Lanes for Airport Classification Security Check Based on Virtual Queueing System

摘要: 由于出行方式的多样化、出行成本的降低和人民生活水平的提高，人们选择乘飞机出行的概率不断增大，机场旅客吞吐量快速增长，安检工作人员的压力不断攀升，旅客的等待时间也逐渐增加，传统安检模式已显现出其局限性。为了应对这一挑战，本文提出了一种新的解决方案，即采用基于虚拟排队系统的分类安检模式。该模式通过引入虚拟排队系统和分类安检，为旅客提供了更便捷的安检体验，能够有效缓解传统安检模式下的排队压力。为了评估两种安检模式之间的差异，本文通过建立两种安检模式下的成本函数，得到使得成本最低的各类安检通道数量，同时综合考虑旅客等待时间的需求。通过数值模拟，研究结果充分表明了虚拟排队分类安检模式在成本方面的优势。尽管其实施需要一定的投资成本，但从长远来看，这种新模式将为机场带来显著的成本节约和效率提升，进而提高旅客的满意度，增强机场的竞争力。

Abstract: Due to the diversification of travel options, reduced travel costs, and increased living standards, the likelihood of people choosing air travel has been consistently rising. As a result, airport passenger throughput has been rapidly increasing, placing escalating pressure on security screening person-nel and leading to progressively longer passenger waiting times. The limitations of traditional secu-rity screening methods have become evident. To tackle this challenge, this paper introduces a novel solution: a classification security screening mode based on a virtual queueing system. This mode incorporates virtual queueing and classification-based security screening to offer passengers a more convenient screening experience, effectively alleviating the queueing pressures associated with traditional methods. To assess the differences between the two screening modes, this paper formulates cost functions for both methods and determines the optimal number of security lanes for each, considering the passengers’ waiting time requirements. Numerical simulations conclu-sively demonstrate the cost advantages of the virtual queueing classification security screening mode. While its implementation may require initial investment, this new mode is poised to yield substantial cost savings and efficiency improvements for airports in the long run, ultimately en-hancing passenger satisfaction and bolstering airport competitiveness.