患者对医生职业服装偏好的研究分析
An Analysis of Patients’ Preference for Doctors’ Professional Clothing
DOI: 10.12677/ACM.2023.13112538, PDF,   
作者: 林 暄#, 郭建波, 黎 静:川北医学院附属成都新华医院妇产科,四川 成都;许伟杰:川北医学院附属成都新华医院影像科,四川 成都;郭仲杰:重庆国宾妇产医院妇产科,重庆;钟媛媛:湛江和家宝妇产医院妇产科,广东 湛江
关键词: 患者满意度医生服装调查问卷Patient Satisfaction Doctor’s Clothes A Questionnaire
摘要: 改善患者体验与更高的患者报告满意度、增加治疗依从性和临床结果相关。我们进行了基于本院以收治患者对医生着装的看法、期望和偏好的调查。对2022年4月至2023年3月期间在川北医学院附属成都新华医院资料进行分析,通过拍摄男女各一名模特穿着不同服装的照片(正装、休闲服、手术服、正装加白大褂、休闲服加白大褂、手术服加白大褂),设计问卷调查的问题,将调查问卷发放给患者,收集问卷调查结果,整理结果,进行统计分析。在410名患者反应中,患者表示在护理期间医生的着装对他们很重要。而且患者认为男性医生穿着休闲服 + 白大褂和女性医生穿着衬衫西裤 + 白大褂为最佳;在临床上患者对医生的着装有重要的期望和认知。针对医生着装规范以提高患者对医生的满意度起到一定的作用。
Abstract: Improved patient experience is associated with higher patient-reported satisfaction, increased treatment compliance, and clinical outcomes. Therefore, we conducted a hospital-based survey to examine patients’ perceptions, expectations, and preferences regarding physician attire. A retro-spective cohort study was adopted to analyze the data in Chengdu Xinhua Hospital affiliated to North Sichuan Medical College from April 2022 to March 2023. Photos were taken of one male and one female model wearing different clothes (formal wear, casual wear, operating gown, formal wear plus white coat, casual wear plus white coat, operating gown plus white coat), questions of ques-tionnaire were designed, and questionnaires were sent to patients. The questionnaire survey re-sults were collected, sorted out and analyzed statistically. Of the 410 patient responses, patients said that the doctor’s attire was important to them during care. Moreover, patients rated male doc-tors wearing casual clothes and white coats as the best and female doctors wearing shirts and trou-sers and white coats as the best. Conclusion: In clinical practice, patients have important expecta-tions and perceptions of what doctors should wear. The dress code for doctors plays a role in im-proving patients’ satisfaction with doctors.
文章引用:林暄, 许伟杰, 郭仲杰, 郭建波, 黎静, 钟媛媛. 患者对医生职业服装偏好的研究分析[J]. 临床医学进展, 2023, 13(11): 18077-18083. https://doi.org/10.12677/ACM.2023.13112538

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