上海社区养老供需满意度研究

Research on Satisfaction of Supply and Demand of Shanghai Community Pension

摘要: 随着我国日益加剧的人口老龄化，社区养老不仅承担了照顾老年人的责任，而且对老年人的生活品质也有着重要的影响。以上海为例，通过问卷调查，实证分析社区养老服务供需的满意程度及影响因素，发现：社区养老服务供需的满意程度较高，主要表现为在服务的质量和数量上都比较满意。就具体的影响因素而言，个人因素、家庭因素以及社会因素都会影响到老年人的对社区养老服务的满意度。在未来我们更应该提供更加专业化、个性化、精细化的社区养老服务，与政策设计密切关联，多方共同促进养老服务供需匹配，提高社区养老供需匹配满意度。

Abstract: With the increasing aging population in our country, community pension not only takes the responsibility of taking care of the elderly, but also has an important influence on the quality of life of the elderly. Taking Shanghai as an example, through a questionnaire survey, this paper empirically analyzes the satisfaction degree of supply and demand of community elderly care services and its influencing factors, and finds that: the satisfaction degree of supply and demand of community elderly care services is relatively high, mainly reflected in the quality and quantity of services are relatively satisfied. In terms of the specific influencing factors, personal factors, family factors and social factors will affect the satisfaction of the elderly to the community pension service. In the future, we should provide more specialized, personalized and refined community elderly care services, which are closely related to policy design, so as to jointly promote the matching of supply and demand of elderly care services and improve the satisfaction of community elderly care supply and demand matching.