社交媒体隐私侵犯后的信任修复概述

An Overview of Trust Repair after Privacy Violations in Social Media

摘要: 随着社交媒体的普及，用户的隐私越来越受到关注。社交媒体平台的商业模式和功能使用户面临来自各方面的信息追踪、分析和滥用的风险，甚至越来越多的用户被曝光了各种私人信息。尽管隐私侵犯现象层出不穷，但用户的隐私素养在某种程度上可以帮助修复用户对社交媒体的信任。文章将对社交媒体隐私侵犯的危害和表现、隐私侵犯后社交媒体平台的信任修复策略以及用户隐私素养对社交媒体信任修复的影响这几个方面进行研究阐述。

Abstract: With the popularity of social media, users’ privacy has attracted more and more attention. The business model and functions of social media platforms expose users to the risk of information tracking, analysis and abuse from all sides, and even more and more users are exposed to a variety of private information. Although privacy violations emerge in an endless stream, users’ privacy literacy can help repair users’ trust in social media to some extent. This article aims to explore the harms and manifestations of privacy infringement on social media, strategies for trust restoration by social media platforms after privacy breaches, and the impact of user privacy literacy on trust restoration in social media.