基于情感交互的流浪动物领养APP设计研究

Research on the Design of a Wandering Animal Adoption APP Based on Emotional Interaction

摘要: 本文深入探讨了流浪动物的救助与领养问题，通过对救助组织、关爱动物的人士以及潜在领养者的详尽调研，了解到目前用户在领养流浪动物时主要的需求点。本文立足于情感交互理论，采用情感交互的理念和方法，从本能、行为、反思三个层次，在用户访谈和问卷调研的基础上形成用户需求合集。并通过KANO模型对需求指标进行统计和分析，得出最终的需求属性；通过对需求的分类和整理，构建了流浪动物领养APP设计策略，为后续打造一站式流浪动物领养平台提出了实践性的依据。

Abstract: This paper delves into the issue of rescuing and adopting stray animals. Through extensive research on rescue organizations, animal lovers, and potential adopters, the main demand points of users when adopting stray animals are identified. Based on the theory of emotional interaction, this paper adopts the concept and methods of emotional interaction and forms a collection of user needs at the instinctive, behavioral, and reflective levels, based on user interviews and questionnaire surveys. By using the KANO model to statistically analyze the demand indicators, the final demand attributes are obtained. Through the classification and organization of demands, the design strategy for a stray animal adoption APP is constructed, which provides practical guidance for the subsequent development of a one-stop stray animal adoption platform.