包容型领导与员工即兴行为：影响机制与建议

Inclusive Leadership and Employees’ Improvisational Behavior: Influencing Mechanisms and Recommendations

摘要: 为应对快速变化的外部环境，企业必须重视员工即兴能力的培养和运用。为此，本文构建了引发员工即兴行为的多变量模型，并对256份有效问卷进行了分析。结果显示：包容型领导显著正向引发员工即兴行为，并且组织认同在该过程中起间接传递作用；此外，差错管理氛围在模型的前半段起调节作用。结论启示企业要以包容型领导特有的品质进行公司治理，容错、容优、容异，增强员工的组织认同感；此外，还要主动在组织内营造高水平的差错管理氛围感，激发员工在遇到紧急情况时敢于表现出即兴行为。

Abstract: In order to cope with the rapidly changing external environment, enterprises must pay attention to the cultivation and application of employees’ improvisational ability. To this end, this paper constructs a multivariate model that triggers employees’ improvisational behavior, and analyzes 256 valid questionnaires. The results show that inclusive leadership significantly positively triggers employees’ improvisational behavior, and organizational identity plays an indirect role in the process. In addition, the error management atmosphere plays a moderating role in the first half of the model. The conclusion suggests that enterprises should carry out corporate governance with the unique qualities of inclusive leadership, tolerate fault, tolerate excellence, and tolerate differences, and enhance employees’ sense of organizational identity. In addition, it is also necessary to actively create a high-level error management atmosphere in the organization, and inspire employees to dare to show improvisational behavior in emergency situations.