基于情感的聊天机器人互动设计研究
Research on Chatbot Interaction Design Based on Emotion and Companionship
摘要: 伴随人工智能的发展,模仿人类思维、以社交为主要特征的聊天机器人应运而生,聊天机器人在帮助用户解决问题的同时,也契合用户的社交需求,提供了现实的情感与陪伴,让用户在应用过程中感受到积极的互动效应。本文通过对当下社交聊天机器人的发展现状及设计特点进行分析,结合实际案例,探究情感在人机交互中所发挥的作用,从而发现人工智能技术对人类发展所带来的影响。
Abstract: With the development of artificial intelligence, chatbots that mimic human thinking and are primarily characterized by social interaction have emerged. While helping users solve problems, chatbots also meet their social needs, providing real-life emotions and companionship, allowing users to feel positive interactive effects during the application process. This article analyzes the current development status and design characteristics of social chatbots, and explores the role of emotions in human-computer interaction through practical cases, in order to discover the impact of artificial intelligence technology on human development.
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