A. Biljana, Z. Jusuf. Measruing customer satisfaction with service quality using American customer satisfaction model (ACSI Model). International Journal of Academic Research in Business and Social Sciences, 2011, 1(3): 232-258.

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社会科学前沿Vol.6 No.8, 全文下载: PDF HTML XML DOI:10.12677/ASS.2017.68156, August 22 2017

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宠物经济背景下重庆主城区宠物上门服务满意度提升对策研究
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社会科学前沿Vol.14 No.2, 全文下载: PDF XML DOI:10.12677/ass.2025.142111, February 18 2025

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Analysis of Satisfaction in an International Education Company Based on the Structural Equation Model—A Case Study of Company Y

应颖颖, 张 峥    科研立项经费支持

运筹与模糊学Vol.15 No.2, 全文下载: PDF XML DOI:10.12677/orf.2025.152093, April 9 2025

Online to Offline模式下顾客间互动对满意度的影响研究—以天津健身行业为例
The Impact of Customer Interaction on Satisfaction in Online to Offline Model—Take the Fitness Industry in Tianjin as an Example

邱阿丽, 王梓馨, 张伟捷   

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服务补救后的顾客满意及其对品牌忠诚的影响
Customer Satisfaction after Service Recovery and Its Impact on Brand Loyalty

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社会科学前沿Vol.7 No.4, 全文下载: PDF HTML XML DOI:10.12677/ASS.2018.74059, April 13 2018