Hallowell, et al. (1996) Internal Service Quality: Customer and Job Satisfaction: Linkages and Implications for Man- agement. Human Resource Planning, 19, 20-31.

人机混同客服中心服务资源投入决策研究
Research on Service Resource Input Decision-Making in Human-Machine Mixed Customer Service Centers

马 宁, 戴 韬   

服务科学和管理Vol.14 No.1, 全文下载: PDF XML DOI:10.12677/ssem.2025.141015, January 20 2025

动车运用所机械师工作满意度提升研究
Research on Improving Job Satisfaction of Mechanists in the High-Speed Train Operation Institute

徐金星   

服务科学和管理Vol.12 No.3, 全文下载: PDF HTML XML DOI:10.12677/SSEM.2023.123032, May 31 2023

浅论企业战略视野下的人力资源管理
A Brief Discussion on Human Resource Man-agement from the Perspective of Enterprise Strategy

王悦莹   

现代管理Vol.13 No.4, 全文下载: PDF HTML XML DOI:10.12677/MM.2023.134053, April 24 2023

电子商务中人机协作客户服务模式研究综述
Research Review on Human-Machine Collaboration Customer Service Mode in E-Commerce

张松子   

电子商务评论Vol.14 No.4, 全文下载: PDF XML DOI:10.12677/ecl.2025.144897, April 9 2025

护士职业生涯发展规划对于工作满意度的影响研究
Impact of Nurses’ Career Development Planning on Job Satisfaction

姚 榆, 高希花, 来顺娟, 杨青玉, 郭晓英, 徐 荣, 王云芳   

现代管理Vol.12 No.5, 全文下载: PDF HTML XML DOI:10.12677/MM.2022.125085, May 31 2022

工程质量检测公司客户服务满意度调查研究——以瑞祥安公司为例
Research on Customer Service Satisfaction Survey of Engineering Quality Inspection Company—Taking Ruixiang’an Company as an Example

高温馨   

现代管理Vol.14 No.8, 全文下载: PDF XML DOI:10.12677/mm.2024.148226, August 26 2024