Mitchell, M.T., Ma, Q. and Chuan, J.S. (1999) Mapping customers’ service experience for operations improvement. Business Process Management Journal, 5, 50-64.

农商银行柜面服务改进策略研究
Research on Improvement Strategies for Counter Services in Rural Commercial Banks

李 婧   

服务科学和管理Vol.14 No.1, 全文下载: PDF XML DOI:10.12677/ssem.2025.141008, January 10 2025

“双碳”背景下我国商业银行绿色金融业务风险管理探究——以JS银行为例
Research on Risk Management of Green Finance Business of Chinese Commercial Banks under the Background of “Dual Carbon”—Taking JS Bank as an Example

时嫣然   

金融Vol.14 No.3, 全文下载: PDF HTML XML DOI:10.12677/fin.2024.143093, May 17 2024

“互联网+”背景下旅游行业企业商业模式的创新研究
Study on Business Model Innovation in Tourism Industry under the “Internet+” Background

王 岚, 陈颖媛, 张 彦    国家科技经费支持

服务科学和管理Vol.6 No.1, 全文下载: PDF HTML XML DOI:10.12677/SSEM.2017.61001, December 9 2016

国货美妆的新浪潮——顾客感知价值驱动购买意愿的机理研究
A New Wave of Domestic Beauty—Research on the Mechanism of Customers’ Perceived Value Driving Purchase Intention

刘昕琳   

运筹与模糊学Vol.14 No.3, 全文下载: PDF XML DOI:10.12677/orf.2024.143357, June 30 2024

零售客户精准分类研究——以唐山市卷烟零售户为例
A Study on Precise Classification of Retail Customers: Taking Tangshan Cigarette Retailers as an Example

孙炳华, 孙丹丹, 宁淑娟   

现代管理Vol.13 No.11, 全文下载: PDF HTML XML DOI:10.12677/MM.2023.1311174, November 3 2023

国土测绘业务信息管理系统研究
The Study of the Information System of Managing Land Surveying and Mapping

王 文, 陈建忠   

服务科学和管理Vol.5 No.3, 全文下载: PDF HTML XML DOI:10.12677/SSEM.2016.53007, May 13 2016