电商平台交易纠纷公益诉讼解决路径研究

Research on the Solution Path of Public Interest Litigation for Transaction Disputes on E-Commerce Platform

摘要: 电子商务发展方兴未艾，越来越多消费者在电商平台上购物消费，然而，电商平台交易中的纠纷也随之增加，涉及商品质量、虚假宣传、个人信息保护等多个方面。当这些纠纷无法通过协商或普通诉讼手段有效解决时，公益诉讼成为了一种重要的法律途径。本文研究发现对电商交易纠纷案件起诉构成要件进行明确、起诉主体适当放宽、证明责任分配适当调整将会使消费者权益得到更加周延的保护。

Abstract: The development of e-commerce is in the ascendant, and more and more consumers are shopping and spending on e-commerce platforms. However, disputes in e-commerce platform transactions have also increased, involving commodity quality, false propaganda, personal information protection and many other aspects. When these disputes cannot be effectively resolved through negotiation or ordinary litigation, public interest litigation has become an important legal way. This paper finds that the consumer’s rights and interests will be more protected by clarifying the elements of the prosecution of e-commerce transaction disputes, relaxing the subject of prosecution and adjusting the distribution of burden of proof.