重庆市婴幼儿照护服务医务人员工作满意度及影响因素研究

Study on Job Satisfaction and Influencing Factors of Medical Staff in Infant and Child Care Services in Chongqing Municipality

摘要: 目的：了解重庆市医疗机构从事0~3婴幼儿照护服务的医务人员对其工作的满意度情况及影响因素，为优化卫生人力资源政策、提高医务人员工作满意度提供建议。方法：采取多阶段分层整群抽样，抽取重庆市某区331名从事0~3岁婴幼儿照护服务工作的医务人员进行问卷调查。结果：重庆市婴幼儿照护服务医务人员总体工作满意率为65.3%。职称级别是影响医务人员总体工作满意度的影响因素；用工形式、工作岗位、平均月收入是影响医务人员外部满意度的重要因素(P < 0.05)。结论：应针对医务人员不同群体，以其职业发展规划、增强社会组织支持和完善婴幼儿照护服务绩效评定机制等措施为切入点，提高婴幼儿照护服务医务人员的工作满意度。

Abstract: Objective: To understand the satisfaction of medical staff working in 0~3 infant and child care services in medical institutions in Chongqing Municipality with their work and the factors affecting them, and to provide suggestions for optimizing health human resource policies and improving the job satisfaction of medical staff. Methods: A multi-stage stratified cluster sampling was used to select 331 medical personnel engaged in infant and child care services for infants and young children aged 0~3 years old in a district of Chongqing Municipality to conduct a questionnaire survey. Results: The overall job satisfaction rate of medical personnel working in infant and child care services in Chongqing was 65.3%. The title level was an influential factor affecting the overall job satisfaction of medical personnel; the form of employment, job position, and average monthly income were important factors affecting the external satisfaction of medical personnel. Conclusion: The job satisfaction of medical personnel in infant and child care services should be improved by targeting different groups of medical personnel and using measures such as their career development planning, enhancing the support of social organizations and improving the performance evaluation mechanism of infant and child care services as entry points.