注意力基础观视角下AI使用对员工创造力的影响

The Effects of AI Usage on Employee Creativity from the Perspective of Attention-Based View

摘要: 人工智能对组织内部的生产关系和协同网络进行了颠覆及重塑，为提升员工创造力提供了新思路。员工作为信息阐述的主体，对外部信息的吸收和利用对创造力提升有着不可或缺的作用，这在一定程度上取决于个体搜索整合信息的认知过程。鉴于信息获取困难和信息冗余的普遍问题，人工智能的引入可以更好地解释员工信息深度加工过程与创造力的形成。基于注意力基础观理论，构建了以个体信息深度加工为中介和自我决定为调节的理论模型，对人工智能使用和员工创造力之间的影响路径进行解释。通过对人工智能使用程度较高的几家国企、私企和外企等中的294名员工进行问卷调查，研究结果发现：人工智能使用能够显著提升员工创造力；员工信息深度加工在这一影响过程中起着中介作用；自我决定正向调节人工智能使用和信息深度加工的关系，当员工的自我决定较高时，更能通过信息深度加工过程提高创造力。本研究在促进人工智能使用、推动信息深度加工以及提升员工创造力方面，为组织和员工提供了具有参考价值的理论依据和实践建议。

Abstract: AI has subverted and reshaped production relations and collaborative networks within organizations, providing new ideas for the enhancement of employee creativity. As the leading role in information elaboration, employees’ absorption and utilization of external information play an indispensable role in enhancing their creativity, which depends to a certain extent on the cognitive process of individual information searching and integration. Faced with the common problems of difficulty in information acquisition and information redundancy, the usage of AI can better explain the process of employee information elaboration and the formation of creativity. Based on the Attention-Based View theory, the study constructs a theoretical model that is mediated by information elaboration and is moderated by self-determination to explain the influence pathway between AI usage and employee creativity. In the study, 294 employees of several state-owned enterprises, private enterprises and foreign enterprises with a high level of AI usage were surveyed, the research findings show that AI usage can significantly enhance employee creativity; employee information elaboration plays a mediating role in this process; self-determination positively moderates the relationship between AI usage and information elaboration, and that when employees’ self-determination is high, they are more able to enhance their creativity through information elaboration. This study provides a valuable theoretical basis and practical recommendations for organizations and employees in promoting AI usage, facilitating information elaboration, and improving employee creativity.