企业信息化转型过程中人工智能冲击意识对员工工作重塑的影响研究

A Study on the Impact of Artificial Intelligence Shock Awareness on Employee Job Crafting during Enterprise Digital Transformation

摘要: 本研究采用问卷调查法收集502份有效数据，通过SPSS和AMOS进行回归分析与结构方程建模。结果表明：(1) 人工智能冲击意识显著正向影响员工的工作不安全感；(2) 质量性工作不安全感在人工智能冲击意识与趋近型工作重塑间起中介作用，数量性工作不安全感在人工智能冲击意识与回避型工作重塑间起中介作用；(3) 学习目标导向正向调节质量性工作不安全感与趋近型工作重塑，负向调节数量性工作不安全感与回避型工作重塑。研究结果为组织优化人力资源管理、缓解技术冲击负面影响提供了理论依据与实践启示。

Abstract: This study collected 502 valid responses through questionnaire survey and conducted regression analysis and structural equation modeling using SPSS and AMOS. The results indicate that: (1) AI awareness significantly and positively affects employees’ job insecurity; (2) Qualitative job insecurity mediates the relationship between AI awareness and approach job crafting, while quantitative job insecurity mediates the relationship between AI awareness and avoidance job crafting; (3) Learning goal orientation positively moderates the relationship between qualitative job insecurity and approach job crafting, and negatively moderates the relationship between quantitative job insecurity and avoidance job crafting. The findings provide theoretical foundations and practical implications for organizations to optimize human resource management and mitigate the negative impacts of technological disruption.