工作场所数字化对员工创新行为的双刃剑影响研究

The Dual Impact of Workplace Digitization on Employee Innovation Behavior

摘要: 在知识经济时代背景下，创新是推动国家强盛、地方繁荣和组织发展的重要力量。随着数字经济的迅猛发展和数字技术的进步，企业必须适应数字化的潮流，将其视为发展的核心需求。工作场所数字化是数字化转型的重要组成部分。为支持自身的数字业务战略，越来越多的企业将其传统的工作场所向数字化方向转变。工作场所数字化如何改变员工的工作资源进而对员工的创新行为产生影响已成为具有现实意义的问题。因此，本研究基于工作要求–资源模型揭示工作场所数字化影响员工创新行为的增益路径和损耗路径，同时考察组织支持感在工作场所数字化影响员工创新行为的过程中发挥的调节作用。本研究从工作要求–资源模型视角推进工作场所数字化研究，并为企业数字化实施以及促进员工创新行为提供理论依据和实践指导。

Abstract: In the era of the knowledge economy, innovation plays a crucial role in national strength, local prosperity and organizational development. As the digital economy continues to grow rapidly and digital technology advances, it is essential for enterprises to embrace the digital tide and treat it as a core imperative for growth. Workplace digitization is a key aspect of this digital transformation. To underpin their digital business strategies, a growing number of firms are digitizing their traditional workplaces. How this workplace digitization reshapes employees’ job resources—and, in turn, their innovation behavior—has become a question of immediate practical importance. Drawing on the job requirement–resources model, this study uncovers both the gain path and the loss path through which workplace digitization affects employee innovation behavior, while also examining the buffering or amplifying role of perceived organizational support. By extending workplace digitization research through the job requirement–resources model, the study offers both a theoretical foundation and actionable guidance for firms seeking to implement digital initiatives and foster employee innovation behavior.