跨境电子商务纠纷在线诉讼机制研究

Research on Online Litigation Mechanism of Cross-Border E-Commerce Dispute

摘要: 随着互联网的快速发展，跨境电商也日渐繁荣，但随之而来的跨境电子商务纠纷也增多，在线诉讼是解决该类纠纷的较好方式。本文聚焦跨境电子商务纠纷在线诉讼机制展开研究，旨在解决跨境电商蓬勃发展背景下纠纷日益增多，而传统诉讼方式难以满足需求的问题，探索完善在线诉讼机制的路径。本文先阐述跨境电子商务纠纷的定义与特征，包括标的额小量多、类型多样、内容复杂等；接着分析线上解决现状，介绍了ODR机制和法院在线诉讼机制的应用及局限；随后深入剖析在线诉讼面临的管辖权确定困难、法律适用冲突、电子证据认定难、平台建设滞后、执行难等困境。研究提出完善措施：健全在线诉讼规则，明确管辖权、法律适用及电子证据认定标准；完善平台建设，提升功能、保障安全并加强国际协同；加大技术投入，应用电子签名、人工智能、区块链等技术。最后指出在线诉讼是解决跨境电商纠纷的有效途径，需国际协同推动规则、技术与实践创新，以促进跨境电商健康发展。

Abstract: With the rapid development of the Internet, cross-border e-commerce is becoming more and more prosperous, but cross-border e-commerce disputes are also increasing, online litigation is a better way to solve such disputes. This paper focuses on the online litigation mechanism of cross-border e-commerce disputes, aiming at solving the problem that the traditional litigation methods are difficult to meet the demand under the background of the vigorous development of cross-border e-commerce, and exploring the path to improve the online litigation mechanism. This paper first describes the definition and characteristics of cross-border e-commerce disputes, including small amount, large amount, diverse types, complex content, etc. Then it analyzes the current situation of online resolution, and introduces the application and limitations of ODR mechanism and court online litigation mechanism; Then it deeply analyzes the difficulties faced by online litigation, such as the difficulty of jurisdiction determination, the conflict of law application, the difficulty of electronic evidence identification, the lag of platform construction and the difficulty of execution. The study proposes improvement measures: improve online litigation rules, clarify jurisdiction, application of law and electronic evidence identification standards; improve platform construction, enhance functions, ensure security and strengthen international coordination; increase investment in technology, and apply electronic signature, artificial intelligence, blockchain and other technologies. Finally, it is pointed out that online litigation is an effective way to solve cross-border e-commerce disputes, and international cooperation is needed to promote the innovation of rules, technologies and practices in order to promote the healthy development of cross-border e-commerce.