工作中断的整合性回顾和未来研究展望
An Integrative Review of Work Interruptions and Future Research Directions
DOI: 10.12677/ap.2025.1510563, PDF,   
作者: 高世豪, 赵 欣：内蒙古师范大学心理学院，内蒙古 呼和浩特
关键词: 工作中断；研究方法；未来研究；Work Interruptions； Research Methods； Future Research
摘要: 在数智化快速发展的现代职场中，智能终端、协同平台与自动化系统的广泛应用显著提升了工作效率，但同时引发了更频繁且复杂的非计划性中断。现有跨学科研究虽已积累了大量关于工作中断的成果，但理论框架的分散和研究方法的差异，制约了对中断机制及其影响的系统性理解。本文基于管理学与心理学等学科的综合视角，对工作中断的定义范畴、认知加工机制及其在不同情境下的作用模式进行了系统性回顾，并提出了一个整合性的分析框架，以揭示中断频率、任务特性与时间压力等因素的交互作用机制。研究旨在为后续实证探索提供理论基础，并为组织优化中断管理策略、提升员工专注与绩效提供实践参考。
Abstract: In the modern workplace rapidly evolving through digital and intelligent transformation, the widespread adoption of smart terminals, collaborative platforms, and automated systems has significantly enhanced work efficiency. However, it has also led to more frequent and complex unplanned interruptions. While existing interdisciplinary research has accumulated substantial findings on work interruptions, the fragmentation of theoretical frameworks and methodological differences have hindered a systematic understanding of interruption mechanisms and their impacts. From an integrated perspective of management and psychology, this paper systematically reviews the definition, cognitive processing mechanisms, and contextual dynamics of work interruptions, proposing a unified analytical framework to elucidate the interplay among factors such as interruption frequency, task characteristics, and time pressure. The study aims to provide a theoretical foundation for future empirical research and offer practical insights for organizations to optimize interruption management strategies and enhance employee focus and performance.
文章引用：高世豪, 赵欣 (2025). 工作中断的整合性回顾和未来研究展望. 心理学进展, 15(10), 221-228. https://doi.org/10.12677/ap.2025.1510563

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