新疆地区三级公立医院薪酬满意度调查分析
Analysis of Salary Satisfaction Survey in Third-Level Public Hospitals in Xinjiang
DOI: 10.12677/sa.2025.1410297, PDF,    科研立项经费支持
作者: 伊桑·孜力力, 祝 梅, 黄 蕾, 彭 溢, 刘 佳, 许春雁, 滚福生:新疆维吾尔自治区人民医院,人力资源部,新疆 乌鲁木齐;田钦方:新疆维吾尔自治区人力资源和社会保障厅,工资福利处,新疆 乌鲁木齐
关键词: 公立医院薪酬满意度医务人员Public Hospitals Compensation Satisfaction Medical Personnel
摘要: 目的:探究新疆地区三级公立医院员工薪酬满意度及其影响因素,为医院优化薪酬管理体系、稳定人才队伍提供实证依据。方法:采用自制问卷,通过“问卷星”平台对新疆地区5家三级公立医院的891名在职员工进行横断面调查。运用描述性分析、单因素分析及二元logistic回归分析等方法探究薪酬满意度现状及其影响因素。结果:调查显示,员工薪酬总体满意度偏低,仅25.03%的员工感到“比较满意”或“非常满意”。超八成员工(85.74%)期望月收入过万,与实际收入(63.07%集中于5000~10,000元)存在差距。60.83%的员工认为薪酬与工作量不符。制度层面,激励机制与薪酬体系的科学性认可度不高。薪酬待遇差是导致员工产生离职意向的首要原因(73.67%)。提高个人收入是员工最迫切的改进需求(66.3%)。薪酬满意度影响因素分析结果显示,月收入水平对薪酬满意度影响最显著(OR = 1.763, p < 0.001),其次是专业技术资格(OR = 1.158, p = 0.028)和专业类别(OR = 1.056, p = 0.036)。结论:新疆地区三级公立医院员工薪酬体系存在较大优化空间,核心问题在于薪酬水平与员工期望及付出不匹配、薪酬结构与分配机制不尽合理。建议医院从提高薪酬竞争力、优化内部薪酬结构、完善非物质激励体系以及加强制度沟通等方面进行系统性改革。
Abstract: Objective: This study investigates employee compensation satisfaction and its influencing factors in tertiary public hospitals in Xinjiang, providing empirical evidence for optimizing compensation management systems and stabilizing talent pools. Methods: A self-designed questionnaire was administered through the “Wenjuanxing” platform to conduct a cross-sectional survey of 891 employees from five tertiary public hospitals in Xinjiang. Descriptive analysis, univariate analysis, and binary logistic regression were employed to explore current compensation satisfaction levels and their contributing factors. Results: The survey revealed generally low overall salary satisfaction, with only 25.03% of employees reporting “fairly satisfied” or “very satisfied”. Over 85.74% of employees expected monthly incomes exceeding 10,000 yuan, which significantly differed from actual earnings (63.07% concentrated between 5000~10,000 yuan). 60.83% of employees felt their compensation did not match workload. At the institutional level, recognition of incentive mechanisms and compensation system scientific validity remains inadequate. Poor remuneration treatment was identified as the primary reason for employee turnover intentions (73.67%). Increasing personal income emerged as the most urgent improvement need (66.3%). Analysis of compensation satisfaction influencing factors revealed that monthly income level had the most significant impact (OR = 1.763, p < 0.001), followed by professional qualifications (OR = 1.158, p = 0.028) and professional categories (OR = 1.056, p = 0.036). Conclusion: The compensation system for employees in tertiary public hospitals in Xinjiang region requires significant optimization, with core issues including mismatch between salary levels and staff expectations/efforts, as well as unreasonable salary structures and distribution mechanisms. Recommendations include systematic reforms focusing on enhancing salary competitiveness, optimizing internal compensation structures, improving non-material incentive systems, and strengthening institutional communication.
文章引用:伊桑·孜力力, 祝梅, 黄蕾, 彭溢, 刘佳, 许春雁, 滚福生, 田钦方. 新疆地区三级公立医院薪酬满意度调查分析[J]. 统计学与应用, 2025, 14(10): 196-208. https://doi.org/10.12677/sa.2025.1410297

参考文献

[1] 国务院办公厅. 国务院办公厅关于推动公立医院高质量发展的意见(国办发〔2021〕18号) [Z]. 2021.
[2] 严松华, 主富浩, 潘晓枫. 基于新医改背景下公立医院人力资源战略与人事管理创新策略研究[J]. 经济师, 2025(6): 247-248.
[3] 刘苏丽, 曾银娟, 李敏. 深圳市某三级公立医院薪酬满意度调查分析[J]. 现代医院, 2021, 21(10): 1509-1512.
[4] 王楠. 医疗系统人才流失的现状原因及对策研究[J]. 智慧健康, 2021, 7(26): 174-176.
[5] 王禾, 闵锐. 基于我国行业特点的公立医院薪酬制度思考与分析[J]. 中国医院管理, 2019, 39(5): 48-50.
[6] 陈艺军. 某三级公立医院薪酬满意度的调查分析[J]. 人力资源管理, 2015(7): 261-262.
[7] 赵明阳, 洪学智, 张金鹏, 等. 公立医院薪酬分配现状、存在问题及对策的质性研究[J]. 广西医学, 2020, 42(7): 854-857, 862.
[8] 王文星, 马利, 徐雅, 等. 新疆某三甲医院员工满意度调查研究[J]. 中国卫生统计, 2012, 29(6): 866-867, 870.
[9] 曹永红. 新医改形势下公立医院的绩效评价与薪酬分配[J]. 行政事业资产与财务, 2016(8): 10-11.
[10] 巴亚尔, 程海玲, 侯铭, 等. 新疆某三甲医院医务人员付出-回报失衡与工作满意度关系研究[J]. 中国医药科学, 2023, 13(5): 163-166.
[11] 梁华盛, 何怡梅, 吴芳泳. 公立医院人力资源配置与薪酬分配现状分析[J]. 现代医院, 2023, 23(8): 1244-1246.
[12] 张杰. 公立医院医务人员薪酬制度改革的思考与建议[J]. 现代经济信息, 2021(29): 5-6.
[13] 李涛, 张轩, 杨思琪, 等. 我国三级公立医院医生薪酬及满意率现状和趋势分析[J]. 中华医院管理杂志, 2021, 37(6): 483-487.
[14] 李文华, 张群. 医务人员满意度与医院人力资源管理现状相关性分析[J]. 商情, 2021(9): 159.
[15] 王玮. 薪酬满意度与组织公平[J]. 中国人力资源开发, 2004, 21(1): 27-29.
[16] 黄晓宁. 公立医院薪酬制度的国际经验及其启示[J]. 市场观察, 2019(10): 92.
[17] 石金莉. 公立医院绩效分配的现状与思考[J]. 继续医学教育, 2020, 34(9): 58-59.
[18] 王靖. 某三级公立医院薪酬满意度的调查研究[D]: [硕士学位论文]. 石河子: 石河子大学, 2013.
[19] 林良权, 赵婷, 张新庆, 等. 我国医务人员医患关系感知状况及其相关因素[J]. 医学与社会, 2025, 38(8): 1-9.
[20] 叶向明, 徐龙仁, 李鹏, 等. 基于问题导向的公立医院薪酬分配现状与制度设计——以浙江省为例[J]. 中国卫生事业管理, 2016, 33(10): 749-753.
[21] Gholami, S., Oveisi, S., Ghamari, F., Ghorban Etedal, M. and Rajaee, R. (2015) Study of Educational Hospital Employees’ Satisfaction with the Administration of the Health Reform Plan in Ghazvin, 2015. Electronic Physician, 7, 1500-1504. [Google Scholar] [CrossRef] [PubMed]
[22] 李珊珊. 基于医务人员满意度调查的医院人力资源管理分析[J]. 中国经贸, 2017(2): 47.
[23] 张秀芳, 欧亚娟. “国考”背景下西北地区二级公立医院职工满意度调查研究[J]. 乡镇企业导报, 2025(18): 243-245.