CUBI模型驱动的社区智慧中药房适老化设计研究

Research on Aging-Friendly Design of Community Smart TCM Pharmacies Driven by the CUBI Model

摘要: 在智慧医疗与人口老龄化加速的背景下，社区中医药服务的数字化转型已成为满足老年群体健康需求、完善基层医疗体系的关键举措。当前智慧药房领域存在“重西药轻中药”，“重功能实现轻适老体验”的结构性问题。本文以CUBI用户体验模型为理论框架，从内容可视化、用户目标明确性、商业可持续性、跨终端交互一致性四个维度，构建社区智慧中药房适老化服务体系。为智慧中医药服务的基层落地与规模化推广提供实践路径，兼具学术创新性与现实应用价值。

Abstract: Against the backdrop of the accelerated advancement of smart healthcare and the aging of the population, the digital transformation of community-based Traditional Chinese Medicine (TCM) services has emerged as a pivotal initiative to address the health demands of the elderly demographic and optimize the primary healthcare system. Currently, the smart pharmacy sector is plagued by structural discrepancies, particularly the “overemphasis on Western medicine to the detriment of TCM” and the “priority of functional implementation over the refinement of aging-friendly experiences”. Employing the CUBI user experience model as its theoretical underpinning, this study develops an aging-friendly service framework for community-based smart TCM pharmacies, drawing on four core dimensions: content visualization, clarity of user objectives, business sustainability, and cross-terminal interaction consistency. By doing so, it offers a practical roadmap for the grassroots deployment and large-scale dissemination of smart TCM services, thereby embodying both academic innovativeness and practical application value.