非工作时间工作连通行为对员工工作–生活平衡的影响
The Impact of Work Connectivity Behavior After-Hours on Employees’ Work-Life Balance
摘要: 随着移动技术发展，非工作时间工作连通行为日渐普遍，其双刃剑作用被越来越多学者研究，与此同时，国内企业管理和劳动政策对工作生活平衡问题的关注程度提升。然而，目前区分连通类型对工作生活平衡影响的研究数量不足，主动型非工作时间连通行为能否促进工作生活平衡？相反，反应型非工作时间连通是否对工作生活平衡造成负面影响？分别受到怎样的中介因素影响？情境性因素能否调节作用机制？本研究通过收集480份有效问卷，发现以下结论：(1) 主动型连通行为通过工作投入的资源增益路径促进工作生活平衡；反应型连通行为通过情绪耗竭的资源损耗路径损害工作生活平衡。(2) 工作自主性不仅增强主动型连通行为对工作投入的促进作用，也能削弱反应型连通行为对情绪耗竭的加剧作用。进一步分析表明，工作自主性显著强化了工作投入在积极路径中的中介效应，但未能显著调节情绪耗竭在消极路径中的中介作用，揭示了其保护作用的局限性。
Abstract: With the advancement of mobile technology, work connectivity behavior after-hours (WCBA) has become increasingly common, and its double-edged sword effect has been studied by a growing number of scholars. Concurrently, domestic corporate management and labor policies have heightened their focus on work-life balance issues. However, current research on how different types of connectivity behaviors after-hours influence work-life balance remains insufficient. Can proactive connectivity promote work-life balance? Conversely, does reactive connectivity negatively impact work-life balance? What mediating factors influence these outcomes? Can situational factors moderate these mechanisms? This study based on 480 valid questionnaires, reveals the following findings: (1) Proactive connectivity promotes work-life balance through a resource-gain pathway via work engagement. Reactive connectivity undermines work-life balance through a resource-loss pathway via emotional exhaustion. (2) Job autonomy enhances the promotion of proactive connectivity on work engagement while mitigating the depletion of reactive connectivity on emotional exhaustion. Job autonomy significantly strengthens the mediating effect on work engagement but does not significantly moderate the mediating pathway on emotional exhaustion.
文章引用：徐思怡, 符谢红. 非工作时间工作连通行为对员工工作–生活平衡的影响[J]. 现代管理, 2025, 15(11): 36-48. https://doi.org/10.12677/mm.2025.1511290

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