网络服务商在虚拟财产侵权中的责任与义务研究

Research on the Responsibilities and Obligations of Network Service Providers in Virtual Property Infringement

摘要: 虚拟财产是指用户在网络通过操作获取、经营、充值购买等行为形成，并具有相当利益属性的账户、货币等虚拟物。采物权说的角度，虚拟财产侵权主要侵犯了权利人占有、使用、收益、处分的权利，对虚拟财产权利的保护应适用物权规制。基于虚拟财产对服务商行为的依赖性，服务商享有规定产品服务规则与采取必要措施的相应权利，同时服务商为用户代为保管虚拟财产并保障其正常使用也是虚拟财产服务提供的应有之义，从服务商角度探究其在虚拟财产侵权中的具体责任有其科学性、合理性。依据《民法典》相关规定与公平原则，从提高诉讼效率、保护用户及服务商权利的角度出发，网络服务商在虚拟财产侵权纠纷中，依侵权行为性质不同应分别承担通知、注意、保障及协助诉讼等义务。

Abstract: Virtual property refers to virtual objects such as accounts and currencies that users obtain, operate, and purchase through recharging on the Internet, and which possess considerable economic value. From the perspective of property rights theory, infringement of virtual property mainly infringes upon the rights of the right holders to possess, use, benefit from, and dispose of such property. The protection of virtual property rights should be regulated by property rights. Given the dependence of virtual property on the actions of service providers, service providers have the corresponding rights to stipulate product and service rules and take necessary measures. At the same time, it is also the inherent responsibility of virtual property service providers to keep virtual property for users and ensure its normal use. Exploring the specific responsibilities of service providers in virtual property infringement from their perspective is scientifically and reasonably justified. According to the relevant provisions of the “Civil Code” and the principle of fairness, in order to improve litigation efficiency and protect the rights of both users and service providers, network service providers should respectively undertake obligations such as notification, attention, guarantee, and assistance in litigation in virtual property infringement disputes, depending on the nature of the infringement.