混合办公模式对工作绩效的影响——基于AI技术支持背景的研究
The Impact of Hybrid Work Model on Job Performance—Research Based on AI Technology Support Background
摘要: 随着互联网技术和人工智能的发展，企业顺势开展数智化转型，这深刻改变了员工的办公习惯和方式。在人工智能技术的落地应用下，AI技术支持的混合办公模式结合了远程办公和现场办公的特点，为员工提供了更灵活的办公方式，它会如何对员工的工作表现产生影响成为亟需探讨的问题。本文采用问卷调研方式，通过收集有效问卷516份得到结论如下：混合办公模式正向影响工作绩效；工作嵌入在混合办公模式和工作绩效之间起部分中介作用；AI情感支持能够增强混合办公模式对工作嵌入的影响。
Abstract: With the advancement of Internet technology and Artificial Intelligence, enterprises are actively undergoing digital and intelligent transformation, which has profoundly changed employees’ work habits and methods. Against the backdrop of AI technology application, the emergence of AI-supported Hybrid Work Models—combining Remote and On-site Work—offers employees greater flexibility. How this model affects employee Job Performance has become an urgent issue to explore. This study employs a questionnaire survey method, collecting 516 valid responses, and draws the following conclusions: Hybrid Work Model positively influences job performance; Job embeddedness plays a partial mediating role between the Hybrid Work Model and Job Performance; and AI Emotional Support can enhance the impact of Hybrid Work Model on Job embeddedness.
文章引用：林志强, 符谢红. 混合办公模式对工作绩效的影响——基于AI技术支持背景的研究[J]. 现代管理, 2025, 15(11): 60-70. https://doi.org/10.12677/mm.2025.1511292

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