基于Aspect-Based LSTM的贵州刺梨电商评论细粒度情感分析
Fine-Grained Sentiment Analysis of Guizhou Rosa roxburghii E-Commerce Reviews Based on Aspect-Based LSTM
摘要: 为精准挖掘用户对特色农产品的需求偏好,助力电商经济高质量发展,本文基于Aspect-Based LSTM模型,对京东6045条贵州刺梨相关评论展开细粒度情感分析。经数据清洗与标注,构建6505条“评论、方面及情感”三元样本,实验表明模型准确率达97%,宏平均F1值为0.92,加权平均F1值为0.97,核心维度识别准确率超95%,数据可靠性高。本研究通过对模型数据的深度挖掘,提炼出用户对产品品质、使用体验与健康价值的核心需求。研究发现,物流防护不足、产品标准化缺失与价值传递效率低下是制约其发展的三个关键因素。据此本文从产品、渠道、营销端三方面系统性地提出电商运营优化建议,为贵州刺梨及同类特色农产品的电商推广提供数据支撑,以赋能产业发展,助推乡村振兴。
Abstract: To accurately identify user preferences for specialty agricultural products and promote high-quality development of the e-commerce economy, this paper, using an Aspect-Based LSTM model, conducted a fine-grained sentiment analysis of 6045 reviews related to Guizhou Rosa roxburghii on JD.com. After data cleaning and labeling, 6505 triplet samples of “review, aspect, and sentiment” were constructed. Experiments show that the accuracy of the model is 97%, the macro average F1 value is 0.92, the weighted average F1 value is 0.97, the core dimension recognition accuracy is more than 95%, demonstrating high data reliability. Through in-depth mining of the model data, this paper identified core user needs for product quality, user experience, and health benefits. The paper found that inadequate logistics protection, lack of product standardization, and inefficient value delivery were three key factors hindering its development. Therefore, this paper systematically proposes e-commerce operational optimization recommendations from the product, channel, and marketing perspectives. This provides data support for the e-commerce promotion of Guizhou Rosa roxburghii and similar specialty agricultural products, empowering industrial development and promoting rural revitalization.
文章引用:许祖娟, 夏雨欣, 王兴隆, 张汉林. 基于Aspect-Based LSTM的贵州刺梨电商评论细粒度情感分析[J]. 电子商务评论, 2025, 14(11): 2341-2353. https://doi.org/10.12677/ecl.2025.14113696

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