企业数字鸿沟挑战与公共价值重塑

Challenges of the Enterprise Digital Divide and the Reshaping of Public Value

摘要: 在数字经济快速发展的背景下，企业数字化转型已成为推动高质量发展的核心动力。然而，数字化红利在不同主体间分配不均，企业间与劳动者间的“数字鸿沟”问题日益突出。本文基于公共价值理论，分析了数字化进程中资源、制度与能力的结构性不平等，指出其对社会公平与公共利益的冲击。研究发现，头部企业与中小微企业在数字资源与能力获取上差距显著，劳动者的技能适应速度亦难以匹配技术迭代。为此，本文提出以公共价值修复为导向的三条治理路径：通过精准赋能提升中小企业数字化能力，通过规则重塑保障数据与算法公平，通过社会保障再造强化劳动者的再技能与机会均等。研究认为，企业数字鸿沟的治理实质上是公共价值体系的重构过程，只有在政府、市场与社会的协同共治下，数字化转型才能实现效率与公平的统一。

Abstract: Against the backdrop of the rapid development of the digital economy, the digital transformation of enterprises has become a core driver for promoting high-quality development. However, digital dividends are unequally distributed among different subjects, and the issue of the “digital divide” between enterprises and between workers has become increasingly prominent. Based on the public value theory, this paper analyzes the structural inequalities in resources, institutions, and capabilities during the digitalization process, and points out their impact on social equity and public interests. The study finds that there are significant gaps between leading enterprises and small, medium, and micro enterprises (SMEs) in accessing digital resources and capabilities, while the speed of workers’ skill adaptation lags behind technological iteration. To address these issues, this paper proposes three governance paths oriented towards public value restoration: enhancing the digital capabilities of SMEs through targeted empowerment; ensuring the fairness of data and algorithms through rule reshaping; and strengthening workers’ reskilling and equal opportunities through social security reconstruction. The study argues that governing the enterprise digital divide is essentially a process of reconstructing the public value system. Only through the collaborative governance of the government, market, and society can digital transformation achieve the unity of efficiency and equity.