社区工作者心理健康素养：现状审视与提升路径

Mental Health Literacy among Community Workers: A Critical Examination of the Status Quo and Pathways for Enhancement

摘要: 基于社会生态系统理论，以北京市D区1181名社区工作者为样本，采用问卷调查法实证分析其心理健康素养现状及影响机制。研究表明，该群体心理健康素养呈现“消极情绪泛化、自我认知偏差、专业服务能力不足”的特征，其制约因素分布于三维层面：微观层面受个体认知偏差与家庭支持缺失影响，中观层面面临组织支持缺位与工作压力叠加问题，宏观层面受限于政策供给滞后与社会认知偏差。据此，提出“个体赋能–组织优化–社会支持”协同干预框架，为社会心理服务体系的精细化建设提供理论支撑与实践指引。

Abstract: Based on the social ecosystem theory, this study empirically analyzes the status quo and influencing mechanisms of mental health literacy among 1181 community workers in Beijing’s D District using a questionnaire survey. The research reveals that this group’s mental health literacy is characterized by “generalized negative emotions, self-cognitive biases, and insufficient professional service capabilities.” Constraining factors are distributed across three dimensions: the micro level is affected by individual cognitive biases and lack of family support; the meso level faces issues of absent organizational support and overlapping work pressures; and the macro level is constrained by lagging policy supply and societal cognitive biases. Accordingly, a collaborative intervention framework of “individual empowerment - organizational optimization - social support” is proposed, providing theoretical foundation and practical guidance for the refined construction of the socio-psychological service system.