电商营销策略对消费者助农产品购买意愿的影响
The Impact of E-Commerce Marketing Strategies on Consumers’ Purchase Intention toward Agricultural Products for Poverty Alleviation
摘要: 在乡村振兴战略背景下,电商营销已成为助农产品销售的重要渠道,但助农产品面临品牌认知度低、标准化不足、消费者信任缺失等挑战。本文基于SOR理论、信任理论、感知价值理论和计划行为理论,系统分析了电商营销策略对消费者助农产品购买意愿的影响机制。研究表明,直播营销通过可视化展示、实时互动和主播专业性提升消费者信任和临场感;内容营销与社群运营通过情感连接、用户参与和UGC口碑传播增强品牌认同;供应链透明和品牌建设通过降低感知风险和强化多维价值影响购买决策。基于地域特征的消费者分类研究发现,城市、县镇和农村消费者对不同营销策略的响应存在显著差异。城市消费者注重品质体验和情感价值,县镇消费者对价格促销和实用信息敏感度高,农村消费者依赖熟人网络和线下服务。研究提出针对性的营销优化建议和跨策略协同方案,为电商平台提升助农产品销售效能提供理论参考和实践指引。
Abstract: In the context of the rural revitalization strategy, e-commerce marketing has become a crucial channel for selling agricultural products for poverty alleviation. However, these products face challenges including low brand awareness, insufficient standardization, and consumer trust deficits. Based on SOR theory, trust theory, perceived value theory, and the theory of planned behavior, this study systematically analyzes the impact mechanisms of e-commerce marketing strategies on consumers’ purchase intention toward agricultural products for poverty alleviation. The findings indicate that live streaming marketing enhances consumer trust and presence through visual displays, real-time interaction, and streamer professionalism; content marketing and community operation strengthen brand identity through emotional connection, user participation, and UGC word-of-mouth communication; supply chain transparency and brand building influence purchase decisions by reducing perceived risk and reinforcing multidimensional value. Consumer segmentation based on geographic characteristics reveals significant differences in responses to various marketing strategies among urban, county-town, and rural consumers. Urban consumers prioritize quality experience and emotional value, county-town consumers demonstrate high sensitivity to price promotions and practical information, while rural consumers rely on acquaintance networks and offline services. The study proposes targeted marketing optimization recommendations and cross-strategy synergy solutions, providing theoretical references and practical guidance for e-commerce platforms to enhance the sales effectiveness of agricultural products for poverty alleviation.
文章引用:刘晓满. 电商营销策略对消费者助农产品购买意愿的影响[J]. 电子商务评论, 2025, 14(12): 3680-3687. https://doi.org/10.12677/ecl.2025.14124292

参考文献

[1] 厉以宁. 中国经济双重转型之路[M]. 北京: 中国人民大学出版社, 2013.
[2] 国务院新闻办公室网站. 消费扶贫专区、专馆、专柜是扶贫产品主要销售渠道[EB/OL].
http://www.Scio.gov.cn/xwf-bh/xwbfbh/wqfbh/42311/43523/zy43527/Document/1686190/1686190.htm, 2020-08-28.
[3] 丁慧鸽. 农村直播电商发展中存在的问题及对策分析[J]. 现代营销(经营版), 2020(13): 166-169.
[4] 程青玥. 数字经济环境下农产品电商网络营销策略探讨[J]. 中国市场, 2023(2): 191-193.
[5] 乡村振兴战略研究院. 拼多多“农地云拼”系统运作模式解析——今日头条[EB/OL].
https://www.toutiao.com/article/7507532785825907252/?wid=1764041488382, 2025-05-23.
[6] 张国政, 彭丽, 王芳, 曾亿武. 农产品直播电商情境下消费者购买意愿的形成机制——基于SOR理论模型[J]. 中国乡村振兴学, 2024(2): 171-184.
[7] 于耀凯. 我国电子商务中的信任问题研究综述[J]. 现代经济信息, 2010(3): 209.
[8] 谢恩, 黄缘缘, 赵锐. 不同维度信任相互作用及对在线购物意愿影响研究[J]. 管理科学, 2012, 25(2): 69-77.
[9] Sweeney, J.C. and Soutar, G.N. (2001) Consumer Perceived Value: The Development of a Multiple Item Scale. Journal of Retailing, 77, 203-220. [Google Scholar] [CrossRef
[10] 王馨艺, 王佳杰, 汪宽镕, 等. 电商视阈下山西杂粮购买意愿影响因素分析[J]. 商场现代化, 2024(19): 9-12.
[11] 康培, 孙剑, 邓彦宇. 网络购物临场感、信任与消费者在线粘性——以B2C模式下消费者网购生鲜农产品为例[J]. 企业经济, 2018, 37(7): 89-97.
[12] 李凤艳. 电商直播互动性对消费者在线购买意愿的影响——基于心流体验和感知价值的链式中介[J]. 商业经济研究, 2024(11): 76-79.
[13] 赵保国, 王振丰. 电商主播特征对消费者购买意愿的影响[J]. 商业研究, 2021(1): 1-6.
[14] 周懿瑾, 陈嘉卉. 社会化媒体时代的内容营销:概念初探与研究展望[J]. 外国经济与管理, 2013, 35(6): 61-72.
[15] 王旖旎, 李丽春, 胡永铨. 新消费环境下多主体价值共创对品牌联名产品顾客购买意愿的影响研究[J]. 中国商论, 2025, 34(9): 75-78.
[16] 李秋香. 社交电商中UGC内容营销对消费者品牌态度的影响研究[J]. 新媒体研究, 2025, 11(11): 39-44, 63.
[17] 胡明洋, 夏洪旺. 数字经济背景下湖州市农产品直播电商供应链的风险评估及对策研究[J]. 中国果菜, 2025, 45(10): 86-92.
[18] 李蓓蓓. 网红直播带货、品牌认同与消费者购买行为[J]. 商业经济研究, 2022(14): 83-85.
[19] 王求真, 姚倩, 叶磊. 网络团购情景下价格折扣与购买人数对消费者冲动购买意愿的影响机制研究[J]. 管理工程学报, 2014, 28(4): 37-47.
[20] 殷玲. 中国城乡居民消费行为差异分析[J]. 生产力研究, 2007(13): 8-9, 16.
[21] 黄有志. 农产品直播电商营销模式优化策略[J]. 全国流通经济, 2024(22): 24-27.