极端天气下后勤服务保障能力提升路径研究——以北京市气象局机关服务中心为例

Research on Pathways to Enhance Logistics Support Capabilities during Extreme Weather Conditions—A Case Study of the Beijing Meteorological Bureau’s Administrative Service Centre

摘要: 全球气候变化背景下，极端天气事件频发对城市关键基础设施运行构成严重威胁。北京市气象局作为首都气象服务的核心机构，其业务运行的稳定性至关重要。机关服务中心承担保障局机关正常运转的后勤职责，其服务保障能力直接关系到气象预报预警等核心业务的连续性。本文以北京市气象局机关服务中心为研究对象，深入分析暴雨、暴雪、高温等典型极端天气对其后勤保障工作的具体影响，系统梳理其在应急制度、物资储备、设施维护、人员能力、信息协同等方面存在的短板。结合气象业务特性和北京地域特点，从预案精准化、物资管理精细化、设施韧性提升、人员技能强化、信息流优化、协作网络构建及评估改进机制建立等七个维度，提出具有高度可操作性的能力提升路径。研究成果旨在为该中心构建更具韧性的后勤保障体系提供实践指导，确保极端天气下气象核心业务稳定运行及职工安全。

Abstract: In the context of global climate change, the increasing frequency of extreme weather events poses a significant threat to the operation of critical urban infrastructure. As the core institution for meteorological services in the capital, the stable operation of the Beijing Meteorological Bureau (BMB) is paramount. The Service Center (SC) of BMB bears the logistical responsibility for ensuring the normal functioning of the bureau, and its support capability directly impacts the continuity of core services such as weather forecasting and warning. Focusing on the SC of BMB, this paper deeply analyzes the specific impacts of typical extreme weather events (heavy rain, snowstorms, heatwaves, etc.) on its logistics support work. It systematically identifies existing shortcomings in areas including emergency planning, material reserves, facility maintenance, personnel capabilities, and information coordination. Considering the characteristics of meteorological operations and the geographical features of Beijing, practical improvement paths are proposed from seven dimensions: contingency plan refinement, fine-grained material management, facility resilience enhancement, personnel skill strengthening, information flow optimization, collaboration network building, and evaluation-improvement mechanism establishment. The research aims to provide practical guidance for building a more resilient logistics support system for the SC, ensuring the stable operation of core meteorological services and the safety of staff during extreme weather events.