成都市智能化养老服务政策的供需匹配研究
Study on the Supply-Demand Matching of Intelligent Elderly Care Service Policies in Chengdu City
摘要: 随着科技赋能的兴起,“互联网+”“智能大模型”等科技手段与养老行业逐步融合,智能养老成为当下研究热点。但智能养老仍处于初步发展阶段,智能养老产品以及服务无论从技术的成熟度,适用的广泛性,应用的适老性都还有很大的进步空间。同时,大多数老年人对于新兴事物的接受能力有限,对智能养老产品以及服务的适应性差,同时操作复杂或者流程繁琐的社区智能化养老服务难以真正满足老年人的养老需求。智能养老的出现是为了助力老年人的生活,提升老年人的生活幸福度,而不是让智能工具给老年人的日常生活增加了更多阻碍。因此本研究从智能化养老服务政策的供需角度出发,了解目前社区老年人对于智能化养老服务的现实需求以及现阶段智能化养老服务政策的提供情况,发现智能化居家养老服务政策的提供与需求之间的现存问题,针对问题对智能化养老服务的更好发展提出相应建议。
Abstract: With the rise of technology empowerment, technological means such as “Internet Plus” and “intelligent large models” have gradually integrated with the elderly care industry, making intelligent elderly care a current research hotspot. However, intelligent elderly care is still in the initial stage of development. Intelligent elderly care products and services still have much room for improvement in terms of technological maturity, universality of application, and aging-friendly design of applications. At the same time, most elderly people have limited ability to accept new things and poor adaptability to intelligent elderly care products and services. Meanwhile, community intelligent elderly care services with complex operations or cumbersome processes are difficult to truly meet the elderly care needs of the elderly. The emergence of intelligent elderly care is to facilitate the lives of the elderly and improve their sense of well-being, rather than allowing intelligent tools to add more obstacles to their daily lives. Therefore, from the perspective of the supply and demand of intelligent elderly care service policies, this study aims to understand the actual needs of current community elderly for intelligent elderly care services and the current supply status of intelligent elderly care service policies, identify the existing problems between the supply and demand of intelligent home-based elderly care service policies, and put forward corresponding suggestions for the better development of intelligent elderly care services in response to these problems.
文章引用:秦彬杰. 成都市智能化养老服务政策的供需匹配研究[J]. 可持续发展, 2026, 16(2): 26-33. https://doi.org/10.12677/sd.2026.162054

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