数字化教育技术在提升护生沟通能力中的应用研究进展
Research Progress on the Application of Digital Educational Technology in Enhancing Communication Skills among Nursing Students
DOI: 10.12677/ns.2026.152031, PDF,   
作者: 王会娟*, 杨钰莹, 李文华, 刘延峰#:延安大学延安医学院,陕西 延安;郑文凯:西安交通大学城市学院,陕西 西安
关键词: 数字化教育技术沟通能力护生提升综述Digital Education Technology Communication Skills Nursing Students Improvement Review
摘要: 随着护理教育的不断改革,数字化教育技术作为推动教育创新的重要手段,正在日益受到关注,尤其是在提升护理学生沟通能力方面展现出显著潜力。本文阐述了数字化教育技术在该领域的应用形式、实施方法、干预效果,以及当前面临的挑战与优化策略,旨在为推动护理教育改革、提升护理学生的沟通胜任力理论依据与实践参考。
Abstract: With the ongoing reform of nursing education, digital educational technologies are gaining increasing attention as a key driver of educational innovation, demonstrating significant potential particularly in enhancing nursing students’ communication skills. This paper explores the application forms, implementation methods, intervention outcomes, current challenges, and optimization strategies of digital educational technologies in this field. It aims to provide theoretical foundations and practical references for advancing nursing education reform and improving nursing students’ communication competency.
文章引用:王会娟, 郑文凯, 杨钰莹, 李文华, 刘延峰. 数字化教育技术在提升护生沟通能力中的应用研究进展 [J]. 护理学, 2026, 15(2): 32-40. https://doi.org/10.12677/ns.2026.152031

参考文献

[1] Pfeifer, L., Fries, S., Stirner, A., Nagel, L., Cohnen, C., Aschentrup, L., et al. (2024) Positive Aspects and Potential Drawbacks of Implementing Digital Teaching/Learning Scenarios in Health Professions Using Nursing Education as an Example: A Research Report from Germany. Nursing Reports, 14, 468-481. [Google Scholar] [CrossRef] [PubMed]
[2] Chang, Y., Shun, S. and Lin, P. (2024) Students’ Core Competence Performance during Fundamental Nursing Practicum: A Cross‐Sectional Survey with Importance-Performance Analysis. Nursing Open, 11, e70012. [Google Scholar] [CrossRef] [PubMed]
[3] Zhu, X., Rask, M. and Xu, H. (2023) First Year Nursing Students’ Reflections about Developing Their Verbal Nursing Skills during Their Nursing Education in China: A Qualitative Study. Frontiers in Public Health, 11, Article ID: 1149512. [Google Scholar] [CrossRef] [PubMed]
[4] Dewi, S.P., Wilson, A., Duvivier, R., Kelly, B. and Gilligan, C. (2023) Perceptions of Medical Students and Their Facilitators on Clinical Communication Skills Teaching, Learning, and Assessment. Frontiers in Public Health, 11, Article ID: 1168332. [Google Scholar] [CrossRef] [PubMed]
[5] Berglund, L., von Knorring, J. and McGrath, A. (2023) When Theory Meets Reality—A Mismatch in Communication: A Qualitative Study of Clinical Transition from Communication Skills Training to the Surgical Ward. BMC Medical Education, 23, Article No. 178. [Google Scholar] [CrossRef] [PubMed]
[6] 高云, 邱荣燕, 周丽敏. 高职护理专业临床教师信息化教学能力现状调查及研究[J]. 卫生职业教育, 2025, 43(10): 116-119.
[7] Cho, M. and Kim, M.Y. (2024) The Effect of Virtual Reality Simulation on Nursing Students’ Communication Skills: A Systematic Review and Meta-Analysis. Frontiers in Psychiatry, 15, Article ID: 1351123. [Google Scholar] [CrossRef] [PubMed]
[8] Loizou, M., Arnab, S., Lameras, P., Hartley, T., Loizides, F., Kumar, P., et al. (2024) Designing, Implementing and Testing an Intervention of Affective Intelligent Agents in Nursing Virtual Reality Teaching Simulations—A Qualitative Study. Frontiers in Digital Health, 6, Article ID: 1307817. [Google Scholar] [CrossRef] [PubMed]
[9] Tseng, L., Huang, L. and Chen, W. (2025) Exploring Artificial Intelligence Literacy and the Use of ChatGPT and Copilot in Instruction on Nursing Academic Report Writing. Nurse Education Today, 147, Article 106570. [Google Scholar] [CrossRef] [PubMed]
[10] Lanning, R.K., Crawford, C. and Baker, M. (2023) Integrating an AI Speech Coach Application into an Assignment Assessing Therapeutic Communication. Nurse Educator, 48, 309-309. [Google Scholar] [CrossRef] [PubMed]
[11] LeBaron, V., Flickinger, T., Ling, D., Lee, H., Edwards, J., Tewari, A., et al. (2023) Feasibility and Acceptability Testing of Commsense: A Novel Communication Technology to Enhance Health Equity in Clinician-Patient Interactions. Digital Health, 9, 1-16. [Google Scholar] [CrossRef] [PubMed]
[12] Nes, A.A.G., Zlamal, J., Linnerud, S.C.W., Steindal, S.A. and Solberg, M.T. (2023) A Technology-Supported Guidance Model to Increase the Flexibility, Quality, and Efficiency of Nursing Education in Clinical Practice in Norway: Development Study of the TOPP-N Application Prototype. JMIR Human Factors, 10, e44101. [Google Scholar] [CrossRef] [PubMed]
[13] 徐志平, 夏立平. 人机交互护患沟通APP培养护生沟通能力的效果研究[J]. 护理学报, 2022, 29(23): 18-21.
[14] Chou, C., Tai, H. and Chen, S. (2024) The Effects of Introducing Virtual Reality Communication Simulation in Students’ Learning in a Fundamentals of Nursing Practicum: A Pragmatic Randomized Control Trials. Nurse Education in Practice, 74, Article 103837. [Google Scholar] [CrossRef] [PubMed]
[15] Hall, K., Bhowmik, J., Simonda, I. and Edward, K. (2024) The Use of Simulated Participant and Virtual Reality Simulation to Enhance Nursing Students’ Communication Skills in “end of Life Care” —A Single-Arm Repeated Measures Study. Clinical Simulation in Nursing, 91, Article 101543. [Google Scholar] [CrossRef
[16] Hara, C.Y.N., Goes, F.D.S.N., Camargo, R.A.A., Fonseca, L.M.M. and Aredes, N.D.A. (2021) Design and Evaluation of a 3D Serious Game for Communication Learning in Nursing Education. Nurse Education Today, 100, Article 104846. [Google Scholar] [CrossRef] [PubMed]
[17] Dong, Y., Sun, J., He, M., Zhu, X., Zhang, S., Wang, W., et al. (2024) Application of Virtual Reality in Nursing Communication Education: A Systematic Review. Journal of Professional Nursing, 54, 171-179. [Google Scholar] [CrossRef] [PubMed]
[18] Chen, P. and Liou, W. (2025) ChatGPT-Driven Interactive Virtual Reality Communication Simulation in Obstetric Nursing: A Mixed-Methods Study. Nurse Education in Practice, 85, Article 104383. [Google Scholar] [CrossRef] [PubMed]
[19] 钟汶汐, 毛弦筠, 程静, 等. 应用生成式人工智能培养护理人才跨专业沟通技能的态势分析[J]. 中华护理教育, 2024, 21(3): 282-288.
[20] 马应卓, 王俊, 李雪连, 等. 护生对大语言模型聊天机器人使用体验的质性研究[J]. 护理学杂志, 2024, 39(16): 69-72.
[21] Härgestam, M., Morian, H. and Lindgren, L. (2024) Interprofessional Team Training via Telemedicine in Medical and Nursing Education. BMC Medical Education, 24, Article No. 1110. [Google Scholar] [CrossRef] [PubMed]
[22] Gutiérrez-Puertas, L., Gutiérrez-Puertas, V., Ortiz-Rodríguez, B., Aguilera-Manrique, G. and Márquez-Hernández, V.V. (2024) Communication and Empathy of Nursing Students in Patient Care through Telenursing: A Comparative Cross-Sectional Study. Nurse Education Today, 133, Article 106048. [Google Scholar] [CrossRef] [PubMed]
[23] Chua, W.L., Ooi, S.L., Chan, G.W.H., Lau, T.C. and Liaw, S.Y. (2022) The Effect of a Sepsis Interprofessional Education Using Virtual Patient Telesimulation on Sepsis Team Care in Clinical Practice: Mixed Methods Study. Journal of Medical Internet Research, 24, e35058. [Google Scholar] [CrossRef] [PubMed]
[24] Sung, T. and Hsu, H. (2025) Improving Critical Care Teamwork: Simulation-Based Interprofessional Training for Enhanced Communication and Safety. Journal of Multidisciplinary Healthcare, 18, 355-367. [Google Scholar] [CrossRef] [PubMed]
[25] Yuen, J.K., See, C., Cheung, J.T.K., Lum, C.M., Lee, J.S. and Wong, W.T. (2023) Can Teaching Serious Illness Communication Skills Foster Multidimensional Empathy? A Mixed-Methods Study. BMC Medical Education, 23, Article No. 20. [Google Scholar] [CrossRef] [PubMed]
[26] Sezer, B., Sezer, T.A., Teker, G.T. and Elcin, M. (2023) Developing a Virtual Patient: Design, Usability, and Learning Effect in Communication Skills Training. BMC Medical Education, 23, Article No. 891. [Google Scholar] [CrossRef] [PubMed]
[27] 吴晓婷, 王剑. 基于Mimics软件个体化重建咯血模型在呼吸内科护理教学中的应用[J]. 军事护理, 2024, 41(1): 19-22.
[28] Derakhshan, A., Teo, T. and Khazaie, S. (2025) Investigating the Usefulness of Artificial Intelligence-Driven Robots in Developing Empathy for English for Medical Purposes Communication: The Role-Play of Asian and African Students. Computers in Human Behavior, 162, Article 108416. [Google Scholar] [CrossRef
[29] Nakazawa, A., Iwamoto, M., Kurazume, R., Nunoi, M., Kobayashi, M. and Honda, M. (2023) Augmented Reality-Based Affective Training for Improving Care Communication Skill and Empathy. PLOS ONE, 18, e0288175. [Google Scholar] [CrossRef] [PubMed]
[30] Kobayashi, M., Iwamoto, M., Une, S., Kurazume, R., Nakazawa, A. and Honda, M. (2022) Simulated Communication Skills Training Program Effects Using Augmented Reality with Real‐Time Feedback: A Randomized Control Study. Alzheimers & Dementia, 18, e062055. [Google Scholar] [CrossRef
[31] White, A., Maguire, M.B. and Brown, A. (2024) Enhancing Nursing Students’ Attitudes toward Older Adults through an Artificial Intelligence Virtual Simulation: A Mixed-Method Design. Nursing Reports, 14, 3819-3829. [Google Scholar] [CrossRef] [PubMed]
[32] Sinurat, S., Karo, M.B., Simbolon, R., Saragih, I.D., Tarihoran, D.E.T.A.U., Sharma, S., et al. (2025) The Efficacy of Virtual-Reality Teaching and Learning Method in Enhancing Interprofessional Knowledge, Clinical Skill Performance, and Self-Confidence in Nursing Education: A Systematic Review and Meta-Analysis. Nurse Education Today, 149, Article 106661. [Google Scholar] [CrossRef] [PubMed]
[33] Lee, M., Kim, S., Go, Y., Jeong, H. and Lee, Y. (2024) Positioning Virtual Reality as Means of Clinical Experience in Mental Health Nursing Education: A Quasi-Experimental Study. Applied Nursing Research, 77, Article 151800. [Google Scholar] [CrossRef] [PubMed]
[34] Huang, H., Tien, Y., Lin, Y., Yu, I. and Chien, N. (2025) Effects of Empathy Mapping and Mini-Simulation on Second-Year Nursing Students’ Empathy and Communication Self-Confidence: A Quasi-Experimental Study. BMC Medical Education, 25, Article No. 109. [Google Scholar] [CrossRef] [PubMed]
[35] Furuheim, A.C.H. and Lindenskov, L. (2025) Virtual Reality Simulation as a Learning Activity for Nursing Students in Mental Health Practice. Nurse Education in Practice, 83, Article 104272. [Google Scholar] [CrossRef] [PubMed]
[36] Wespi, R., Schwendimann, L., Neher, A., Birrenbach, T., Schauber, S.K., Manser, T., et al. (2024) Teams Go VR—Validating the TEAM in a Virtual Reality (VR) Medical Team Training. Advances in Simulation, 9, Article No. 38. [Google Scholar] [CrossRef] [PubMed]
[37] Liaw, S.Y., Tan, J.Z., Lim, S., Zhou, W., Yap, J., Ratan, R., et al. (2023) Artificial Intelligence in Virtual Reality Simulation for Interprofessional Communication Training: Mixed Method Study. Nurse Education Today, 122, Article 105718. [Google Scholar] [CrossRef] [PubMed]
[38] Liu, Y., Subeq, Y. and Lin, P. (2023) Clinical Dyspnea Scenario: Using High-Fidelity Situation Simulation Teaching Program to Evaluate Learning Effectiveness for Clinical Junior and Pre-Clinical Nurses. Frontiers in Psychology, 13, Article ID: 1015106. [Google Scholar] [CrossRef] [PubMed]
[39] Piispanen, N., Haavisto, E., Hublin, L., Ikonen, R. and Koivisto, J. (2024) Nursing Students’ Perceptions of Interaction in a Multiplayer Virtual Reality Simulation: A Qualitative Descriptive Study. Nursing Open, 11, e2245. [Google Scholar] [CrossRef] [PubMed]
[40] 王建新, 张宸溪. 文化因素对医患沟通影响研究——基于医护人员生活叙事的分析[J]. 广西民族大学学报(哲学社会科学版), 2024, 46(3): 1-8.
[41] Kaihlanen, A., Hietapakka, L. and Heponiemi, T. (2019) Increasing Cultural Awareness: Qualitative Study of Nurses’ Perceptions about Cultural Competence Training. BMC Nursing, 18, Article No. 38. [Google Scholar] [CrossRef] [PubMed]
[42] Mohiyeddini, C. (2024) The Imperative for Cross-Cultural Medical Education in Globalized Healthcare. Frontiers in Psychology, 15, Article ID: 1326723. [Google Scholar] [CrossRef] [PubMed]
[43] Li, C., Lo Kon, A.L. and Shing Ip, H.H. (2022) Use Virtual Reality to Enhance Intercultural Sensitivity: A Randomised Parallel Longitudinal Study. IEEE Transactions on Visualization and Computer Graphics, 28, 3673-3683. [Google Scholar] [CrossRef] [PubMed]
[44] Hua, J., Kondo, A. and Moross, J. (2023) Enhancing Intercultural Sensitivity in Japanese Nursing Students through International Online Nursing Courses: A Quasi-Experimental Study. Nurse Education Today, 128, Article 105870. [Google Scholar] [CrossRef] [PubMed]
[45] Al-Ani, A., Rayyan, A., Maswadeh, A., Sultan, H., Alhammouri, A., Asfour, H., et al. (2025) Correction: Evaluating the Understanding of the Ethical and Moral Challenges of Big Data and AI among Jordanian Medical Students, Physicians in Training, and Senior Practitioners: A Cross-Sectional Study. BMC Medical Ethics, 26, Article No. 30. [Google Scholar] [CrossRef] [PubMed]
[46] Chan, K.Y., Yuen, T.H. and Co, M. (2025) Using ChatGPT for Medical Education: The Technical Perspective. BMC Medical Education, 25, Article No. 201. [Google Scholar] [CrossRef] [PubMed]
[47] Yang, H. and Jang, Y. (2025) Ethics of Nursing in the Digital Age: Perceptions and Challenges among Korean Nursing Students. BMC Medical Ethics, 26, Article No. 143. [Google Scholar] [CrossRef
[48] Barbo, G., Leidl, D., Montreuil, M., Li, H., Richter, S. and Petrucka, P. (2025) Immersive Virtual Reality Simulation for Undergraduate Nursing Students: Enhancing Mental Health Care for Migrants—A Mixed Method Study Protocol. PLOS One, 20, e0333434. [Google Scholar] [CrossRef
[49] 段凯旋, 温萌, 李津, 等. 高职院校护理教育数字化转型现状的调查研究[J]. 中华护理教育, 2024, 21(3): 276-282.
[50] Amin, S.M., El-fattah Mahgoub, S.A., Tawfik, A.F., Khalil, D.E., El-Sayed, A.A.I., Atta, M.H.R., et al. (2025) Nursing Education in the Digital Era: The Role of Digital Competence in Enhancing Academic Motivation and Lifelong Learning among Nursing Students. BMC Nursing, 24, Article No. 571. [Google Scholar] [CrossRef] [PubMed]
[51] Aldawsari, R., Buhalis, D. and Roushan, G. (2025) Immersive Metaverse Technologies for Education and Training in Tourism and Hospitality. International Journal of Contemporary Hospitality Management, 37, 2716-2736. [Google Scholar] [CrossRef
[52] Anwar, M.S., Yang, J., Frnda, J., Choi, A., Baghaei, N. and Ali, M. (2025) Metaverse and XR for Cultural Heritage Education: Applications, Standards, Architecture, and Technological Insights for Enhanced Immersive Experience. Virtual Reality, 29, Article No. 51. [Google Scholar] [CrossRef