AIGC赋能企业学习型组织建设：数字化转型的组织路径研究

Research on the Organizational Path of Digital Transformation: Empowering the Construction of Learning Organizations in Enterprises with AIGC

摘要: 在生成式人工智能加速渗透商业领域的背景下，企业数字化转型正从技术导向逐步转向组织能力导向。本文基于学习型组织理论，系统分析AIGC技术在企业学习型组织建设中的作用机制，探讨其如何通过重塑知识生产方式、学习模式与协同结构，加快企业数字化转型进程。研究认为，AIGC不仅作为一种效率工具提升员工的问题解决能力，还通过促进跨部门知识整合与组织学习，推动企业由“技术应用型数字化”向“能力驱动型数字化”跃迁。同时，AIGC在实际应用中也伴随文化偏见、员工主体性弱化及复合型人才不足等风险。为此，企业需从组织治理与人机协同视角出发，构建以学习型组织为核心的AIGC应用体系，从而实现数字化转型的可持续发展。

Abstract: Against the backdrop of generative artificial intelligence’s accelerating penetration into the business sector, the digital transformation of enterprises is gradually shifting from a technology-driven approach to an organizational capability-oriented one. Based on the theory of learning organizations, this paper systematically analyzes the mechanism of AIGC technology in the construction of learning organizations within enterprises, and explores how it can accelerate the digital transformation process by reshaping knowledge production methods, learning models, and collaborative structures. The research suggests that AIGC not only serves as an efficiency tool to enhance employees’ problem-solving capabilities but also promotes cross-departmental knowledge integration and organizational learning, facilitating the leap of enterprises from “technology application-oriented digitalization” to “capability-driven digitalization”. However, in practical applications, AIGC is also accompanied by risks such as cultural biases, weakened employee subjectivity, and a shortage of compound talents. Therefore, enterprises need to construct an AIGC application system centered on learning organizations from the perspectives of organizational governance and human-machine collaboration, in order to achieve sustainable development in digital transformation.