社区防疫工作情况与居民感知实证分析——以杭州市为例

An Empirical Analysis of Community Epidemic Prevention Work and Residents’ Perceptions—Taking Hangzhou City as an Example

摘要: 新冠疫情爆发以来，社区迅速开展联防联控工作，疫情防控取得成效的同时也暴露一些问题。本研究针对社区防疫开展调查，深入分析社区防疫工作现状，通过列联分析、随机森林分析等方法探究居民满意度的影响因素，发掘防疫工作的痛点与亮点。调查发现，在防疫现状方面，典型抽样社区的疫情管控实行更为严格，不同社区防疫宣传各有侧重；在居民满意度方面，社区在严格管控的同时亦需兼顾居民接受程度，加以正确引导。

Abstract: With the outbreak of COVID-19, communities have quickly carried out joint prevention and control work, and the epidemic prevention and control has been effective while revealing some problems. In this study, we conducted a survey on community epidemic prevention and control, analyzed the current situation of community epidemic prevention and control, explored the factors influencing residents’ satisfaction by means of column association analysis and random forest analysis, and discovered the pain points and highlights of epidemic prevention and control. The survey found that the epidemic control in the typical sample communities was more stringent, and different communities had their own focus on epidemic prevention and propaganda; in terms of residents’ satisfaction, the community should take into account the residents’ acceptance level and provide proper guidance while strictly controlling the epidemic.