高校教师情绪劳动对心理健康的影响：情绪衰竭的中介作用
Effect of Emotional Labor on Mental Health of College Teachers: The Mediation of Emotional Exhaustion
DOI: 10.12677/AP.2023.131010, PDF,    国家科技经费支持
作者: 胡 青：临沂大学教育学院，山东 临沂；张国荣：沂南县工业和信息化局，山东 临沂
关键词: 情绪劳动；心理健康；情绪耗竭；中介作用；Emotional Labor； Mental Health； Emotional Exhaustion； Mediate Effect
摘要: 本研究旨在探讨情绪劳动对心理健康的影响及情绪耗竭对二者关系的中介作用。采用情绪劳动量表、心理健康量表和情绪耗竭量表对710名山东省高校教师进行数据调查。结果表明，高校教师的情绪劳动处于较高水平，自然流露是最常用的情绪表达策略，其次是深层行为，采用表层行为策略相对较少；表层行为与情绪耗竭呈正相关，对心理健康有消极影响，自然流露和深层行为与情绪耗竭呈负相关，对心理健康有积极影响；情绪耗竭是情绪劳动与心理健康关系的中介变量，即高校教师的情绪劳动导致情绪耗竭，进而影响到心理健康水平。
Abstract: This study explores the relationship between emotional labor and mental health and the mediate effect of emotional exhaustion. Emotional Labor Scale, Mental Health Scale and Emotional Exhaustion Scale for teachers are used to investigate a survey of 710 college teachers in Shandong province. The results show that college teacher is a profession required high level of emotional labor, the most frequently used emotional labor strategy is automatic action and then the deep action. Surface action positively correlates with emotional exhaustion and has negative effect on the mental health. Deep action and automatic action negatively correlate with emotional exhaustion and have positive effect on mental health respectively. Emotional exhaustion mediates the relationship between emotional labor and mental health.
文章引用：胡青, 张国荣 (2023). 高校教师情绪劳动对心理健康的影响：情绪衰竭的中介作用. 心理学进展, 13(1), 68-75. https://doi.org/10.12677/AP.2023.131010

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