基于KANO模型的心理学专业课程SPOC教学模式研究

Research on SPOC Teaching Mode of Psychology Courses Based on KANO Model

摘要: 为探索大学生对心理学专业课程SPOC教学模式功能需求，提供教学模式设计优化建议，本研究以SPOC课程——“特殊儿童心理辅导”为例，通过KJ法调研分析SPOC模式功能需求清单；运用KANO模型分析并确定学生对课前、课中、课后三个阶段SPOC功能需求重要度排序及具体满意程度。结果表明，课中环节的“示范知识技能运用”，课后环节的“知识总结”、“师生互动”等项目的需求对于提升SPOC课程的满意度具有重要作用。本研究结果对优化心理学专业课程SPOC教学模式设计以及提升混合式教学效果具有实践指导意义。

Abstract: To explore the functional requirements of college students for SPOC teaching mode in psychology major courses and provide suggestions for optimizing teaching mode design, this study takes the SPOC course—“Psychological Counseling for Special Children” as an example. It uses the KJ method to survey and analyze the list of functional requirements for SPOC mode. Using the KANO model, it analyzes and determines the importance ranking and specific satisfaction level of students’ func-tional requirements for SPOC function at three stages: pre-class, in-class, and post-class. The results show that the demand for “demonstration of knowledge and skill application” in the in-class stage and “knowledge summary” and “teacher-student interaction” in the post-class stage are important for improving the satisfaction of SPOC courses. The results of this study have practical guidance significance for optimizing the design of SPOC teaching mode in psychology courses and improving the effectiveness of blended learning.