Nahm, Y.-E. (2013) A Novel Approach to Prioritize Customer Requirements in QFD Based on Customer Satisfaction Function for Customer-Oriented Product Design. Journal of Mechanical Science and Technology, 27, 3765-3777.

基于QFD/TRIZ的半导体制冷设备创新研究
Research on Innovation of Semiconductor Refrigeration Equipment Based on QFD/TRIZ

朱佳俊, 李可用, 罗海有    科研立项经费支持

仪器与设备Vol.9 No.4, 全文下载: PDF HTML XML DOI:10.12677/IaE.2021.94016, December 7 2021

针织业客户管理平台的设计与实现
Design and Implementation of a Customer Management Platform for the Knitting Industry

程万勋, 刘 祥, 李泽副, 颜 丽, 楚金龙    科研立项经费支持

计算机科学与应用Vol.15 No.1, 全文下载: PDF XML DOI:10.12677/csa.2025.151005, January 23 2025

基于SenticNet的电商客服对话细粒度情感波动分析
Fine-Grained Emotion Fluctuation Analysis of E-Commerce Customer Service Dialogues Based on SenticNet

朱陈云婧, 马 彪   

服务科学和管理Vol.14 No.1, 全文下载: PDF XML DOI:10.12677/ssem.2025.141004, January 8 2025

基于QFD、TRIZ和FMEA的送夹料装置创新设计
Innovation Design of Feed Clamp Device by Integrating QFD, TRIZ, and FMEA

周建行, 王 起, 方建军, 徐 佳, 顾怡红   

机械工程与技术Vol.13 No.4, 全文下载: PDF XML DOI:10.12677/met.2024.134034, August 6 2024

基于风险矩阵法的民用飞机客户服务产品验证风险评价与管控研究
Research on Risk Assessment and Control of Civil Aircraft Customer Service Product Validation Based on Risk Matrix Method

马思宁, 曹启武   

管理科学与工程Vol.14 No.1, 全文下载: PDF XML DOI:10.12677/mse.2025.141009, January 16 2025

九阳直播营销的客户关系管理研究
Research on Customer Relationship Management of Jiuyang Live Marketing

翟 珊   

电子商务评论Vol.14 No.1, 全文下载: PDF XML DOI:10.12677/ecl.2025.141303, January 20 2025