Johnson, S.P., Menor, L.J., Roth, A.V. and Chase, R.B. (2000) A critical evaluation of the new service development process. In: Fitzsimmons, J.A. and Fitzsimmons, M.J., Eds., New Service Development: Creating Memorable Experiences, Sage Publications, Thousand Oaks, 1-32.

相关文章:
在线客服:
对外合作:
联系方式:400-6379-560
投诉建议:feedback@hanspub.org
客服号

人工客服,优惠资讯,稿件咨询
公众号

科技前沿与学术知识分享