MSE  >> Vol. 2 No. 3 (September 2013)

    撤稿:网络零售业服务补救效果的实证研究
    Service Recovery Effect of Online Retailing: An Empirical Research

  • 全文下载: PDF(1382KB) HTML    PP.65-71   DOI: 10.12677/MSE.2013.23011  
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作者:  

王增民,王晓玲,齐佳音:北京邮电大学经济管理学院,北京

关键词:
感知公平补救满意度重购意向口碑传播网络零售Perceived Justice; Satisfaction of Service Recovery; Repurchase Intention; Word of Mouth; Online Retailing

摘要:

撤稿声明: 网络零售业服务补救效果的实证研究”一文刊登在20136月出版的《管理科学与应用》2013年第2卷第3期第65-71上。因作者疏忽,文章部分内容有待进一步确认。根据国际出版流程,编委会现决定撤除此重复稿件,保留原出版出处:王增民, 王晓玲, 齐佳音. 网络零售业服务补救效果的实证研究[J]. 管理科学与工程, 2013, 2(3): 65-71. http://dx.doi.org/10.12677/MSE.2013.23011

文章引用:
王增民, 王晓玲, 齐佳音. 撤稿:网络零售业服务补救效果的实证研究[J]. 管理科学与工程, 2013, 2(3): 65-71. http://dx.doi.org/10.12677/MSE.2013.23011

参考文献

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